Once you add made-to-fit slide-out shelves to your existing cabinets you'll wonder how you ever lived without them! If you have questions that are not displayed below please feel free to call our Customer Service Department. Here are some commonly asked questions.

Q. How will I benefit from installing made-to-fit slide-out shelves?
A. Imagine not having to bend down or get on your hands and knees to find things in your kitchen and bathroom cabinets. Stored items become easily accessible with the touch of a finger (or toe!). Made-to-fit slideouts maximize your useable space and minimize lost space, helping you to get and stay organized. You will find things you forgot you had!

Q. Once I place my order how long before my slide-outs are shipped?
A. We will manufacture and ship your slide-outs within 7 business days from receiving your order.

Q. How easy are your made-to-fit slide-out shelves to install?
A. Our slide-outs are designed to easily and quickly be secured to the base of your cabinet or to the existing full shelf. Each unit comes with an installation template, all necessary hardware, complete pictorial and written instructions and is attached with only 4 to 5 screws.

Q. What tools will I need to install my slide-outs?
A. For a standard installation you will only need a #1 & #2 Phillips screwdriver. (One with the changeable tip works best as we supply a #1 Phillips tip.) We recommend a battery operated version for convenience.

Q. Because you offer solid wood fronts, can I paint or stain them to match my cabinets/decor?
A. You bet. We are the only national manufacturer that offers solid wood fronts on slide-out shelves for your kitchen, bath and pantry. Use a stain and/or clear wipe-on polyurethane to blend with your cabinets. If you prefer painting the fronts, our Poplar wood fronts are the best choice for a smooth finish. Or if you prefer our natural Birch option is pre-finished with a clear poly-urethane.

Q. How much weight can each slide-out shelf hold?
A. The rail systems we use are rated for 100 lbs. (including the weight of the shelf). For the best performance, evenly space the items you store over the entire shelf surface.

Q. What is your product warranty?
A. All of our products are warranted to the original purchaser for 5 years.

Q. How do I accurately measure my cabinets for a custom fit?
A. First off don!t stress! Thousands of folks have successfully measured for slide-outs...it!s an easy process. If you have ever measured a window for mini-blinds or curtains...it!s basically the same process, just horizontal vs. vertical. First, write down the location of your cabinet (i.e. left of stove, right of dishwasher, etc.). Measure the unobstructed width of the cabinet opening and write it down. Do not measure the interior wall-to-wall, measure the opening. Next measure the depth of the cabinet, looking for any obstructions, such as conduit, gas or water pipes, or a wood brace, and write this measurement down. There can be slight differences in cabinets that look the same, so please measure each cabinet for accuracy. For more detailed instructions with pictures, click on the Cabinet Measuring Guidelines link on the main screen.

Q. I am concerned about items falling off the shelf. Does your slide-out shelf have sides to prevent this?
A. Yes definitely! Our slide-outs are ergonomically designed with the front being a 2” solid wood “pull” tapering up to 4” sides all the way around...including the back which is the most important as items have a tendency to shift backwards when you slide each shelf forward. Items are easy to see and labels on products stored in the pantry are easy to read. Before installing you will secure the sides with three screws which are provided.

Q. Do the slide-out shelves require maintenance?
A. The rail systems we offer are made from the finest quality heavy-duty mechanisms available. The full-extension rails are telescoping and use a ballbearing system. These can be simply maintained with a light silicon spray applied annually.

Q. I have a pantry with only 3 or 4 existing shelves and plenty of vertical space for another shelf. Can I add an extra slide-out shelf?
A. This is a great question and the answer is YES in most cases. This is an easy way to add useable storage space to your cabinets. In some instances you can simply add a shelf then a slide-out between existing shelves. Sometimes for the best utilization, you may need to relocate one or two of the existing shelves to make room for the additional slide-out. Adding a shelf level into a pantry or cabinet that already uses adjustable shelving is relatively easy. All you need are four shelf pegs and some shelving material cut to size. Then you simply anchor all the adjustable shelves and add the slide-outs right on top.

Q. My cabinet under my stove top (sink) has a gas valve (water valve) in the back. How do I handle this obstacle since I want to add a slide-out there?
A. Often times a custom cut-out can be made in the back of the slide-out to allow the shelf to bypass the brace, valve or pipe. When this is not practical you may need to measure to the obstacle, losing some depth, but still having the convenience of the slide-out feature.

Q. My cabinets have the European style hinges that you cannot see when the cabinet door is closed. Will these get in the way of the slide-out shelf?
A. In some cases NO! When you click on our detailed Measuring Guide you will see how to measure to accommodate this style hinge and maximize the size of your slide-out.

Q. The current shelving in my cabinets are resting on pegs that can be adjusted up or down. Can my slide-outs be attached to these shelves?
A. Yes. Having existing shelves that are adjustable whether on a peg, clip & standard or pilaster system is an added benefit when installing the Slide-A-Shelf made-to-fit slide-out shelves. Once your slide-outs are in place secured to the existing full shelf, they too become adjustable as the need arises. NOTE: To prevent the adjustable base shelf from “tipping” when the slide-out shelf is extended, you will need to anchor the base shelf to the walls of the cabinet with two simple steel L-brackets, mounted to the top of the shelf as shown.

Q. My base cabinets have a 2nd shelf that only comes forward half-way. Can my slide-out be attached to it?
A. The quickest easiest way to handle the “half-shelf” is to simply replace it with a full shelf prior to securing the slide-out. Most home centers sell shelving material that they will cut to size for free or for a small charge. Secure the shelf in the same manner as the half-shelf being replaced. You can also use 1” x 2” wall "cleats! or steel L-brackets.

Q. How wide/deep can my slide-outs be made?
A. The minimum width we manufacture is 6” and the maximum is 36”. If your width is greater than 36” we recommend two slide-outs side-by-side. Measure the clear opening, subtract 1/2 inch then divide by 2. We manufacture the depth to the most optimum full inch to maximize rail length and extension. The minimum depth is 16 3/4” and the maximum is 24”.

Q. What do I do if I measure incorrectly?
A. In the event that you measure incorrectly, please contact the Slide-A-Shelf Customer Service Department and we will help you with a solution.

Q. How much space will I lose?
A. Your slide-out shelf will be made to the width and depth dimensions you provide. The left and right rails which are attached to the slide-out are 1/2” wide. Thus you will lose a minimum of 1” of space. Our customers report that gaining convenience and organization more than make up for this.

Q. Can I add Slide-A-Shelf products to my new cabinets?
A. The Slide-A-Shelf brand slide-out is made from superior wood materials and is perfect for new cabinet construction as well as existing cabinets that are structurally sound. The elegant design will complement most cabinet configurations in your kitchen, bath, pantry, laundry room, garage and even entertainment center. You will be thrilled with how efficient you can now store your household items with everything accessible in seconds. Your life will be easier and you will be more organized than you ever thought possible.

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